Privacy Policy - Zephyra Silver

Service Modifications & Limitations of Liability

ZephyraSilver.com reserves the right to modify, suspend, or discontinue any Service at any time without prior notice. We may also update or alter procedures, transaction modes, purchase conditions, or platform policies at our sole discretion.

ZephyraSilver.com shall not be liable for:

Any modifications, suspensions, or discontinuations of services.
Any damages, losses, or liabilities arising from vendor transactions, including but not limited to product defects, misrepresentations, or delivery failures.
Any indirect, incidental, or consequential damages resulting from your use of the platform.

By purchasing through ZephyraSilver.com, you agree to release and hold harmless ZephyraSilver.com from any claims related to Vendor transactions, except where required by law.

Updated Product Policy (U.S. Law Compliant)

Product Availability & Shipping

ZephyraSilver.com offers a variety of products, and stock availability is subject to change without prior notice. If an item is out of stock after purchase, our Customer Service team will notify you via email or phone and provide options, including a full refund or an alternative product if available.

Shipping policies may be updated periodically. Any modifications will be posted on our website and/or communicated via email to affected customers. While we strive to meet estimated delivery dates, Zephyra Silver is not responsible for delays caused by third-party carriers, customs, or force majeure events.

Damaged or Defective Products

If you receive a damaged or defective product, you must contact our Customer Service team within 7 days of delivery via:
📞 Phone: +1 352 325 1312
📧 Email: [email protected]

To process your claim, please provide:

Clear photos/videos of the damaged product and packaging.
Your order number and purchase details.

After reviewing your request, we may offer a replacement, refund, or another corrective action, depending on product availability and at our discretion. Zephyra Silver will cover return shipping costs for confirmed defective items.

Refund & Payment Processing

For canceled orders or out-of-stock products, refunds for prepaid orders will be processed directly to your debit/credit card or original payment method within 7 to 21 business days, depending on your financial institution’s processing time. If you do not receive your refund within this timeframe, please contact our Customer Service team.

Updated Product Services Policy (U.S. Law Compliant)

Product Use & Customer Responsibility

By purchasing and using products from ZephyraSilver.com, you agree that:

You are at least 18 years old or of legal age in your state of residence.
You are legally permitted to purchase and use the products in accordance with applicable U.S. laws.
You are responsible for ensuring that the products are used safely and correctly as intended.

ZephyraSilver.com is not liable for any injury, damage, or loss resulting from the use or misuse of our products, except where prohibited by law. If a product causes harm due to a manufacturing defect, you may be entitled to a refund or replacement under our Return & Refund Policy.

Payments & Transactions

All payments made on ZephyraSilver.com are processed through third-party payment providers. We do not store or have access to your payment details. In the event of a billing dispute, please contact your bank, credit card provider, or the payment processor used during checkout.

ZephyraSilver.com is not responsible for unauthorized transactions, payment failures, or disputes arising from third-party payment services.